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Frequently asked questions

Here you will find answers to all common questions. If you have any further we will be happy to answer it.

Table of contents

How much time does it take to see both camps (Auschwitz & Birkenau)?

Average time of visit both camps is about 3 hours. Visiting Auschwitz takes about 2 hours and Birkenau 1,5 hour.

How much time take us the way to Auschwitz?

Distance from Krakow to Auschwitz is 65 km (40miles). Usually way to Auschwitz takes you about one hour.

Do we have to pay to see both camps?

If you wish to visit Auschwitz by yourselves (without a guide) you have to leave Krakow at 8am, then the entry is free. If you wish to join to the English guided tour the price is 45 PLN per person.

How much costs ticket in Salt Mine?

84,00 PLN per person 64 reduce tickets.

Is possible to negotiate the price?

Yes, there is such a possibility. All you need to do is just ask.

Does the driver speak English?

Yes, he does. All our drivers speak English.

Do I have to share a vehicle with other people?

Private transport (tours), car, minivan or bus is only for you.

Shared group tour maksimum 8 people in the car.

How far is from Krakow airport to city center?

Distance from Krakow airport to the city center is about 15km (9,5miles).

How far is from Katowice-Pyrzowice to Krakow?

Distance from Katowice airport to Krakow is about 100km (62miles).

Who will be waiting for us at the airport?

Our driver will be waiting for You at the airport arrivals holding a card with Your name. You will find him easily.

When do we pay?

After the tour is over. So, eg. after visiting Auschwitz etc when you are back in Krakow. Or you can pay paypal (then please let me know)

This’ll tell you
why to choose us

Krakow-auschwitz.com provides transportation services at the highest level. We are operating across whole southern Poland. Until now we've serviced hundreds of satisfied tourists. It was a real pleasure for both us and them. Read more

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  • The highest level of professionalism provided by an excellent fleet of cars and a proven process of trip planning. Our vehicle is always reserved exclusively for you.
  • Experienced drivers. Knowledge, skills and commitment gained during the activity ensures you an interesting tour.
  • Punctuality - we are always on time! Our services are available 365 days per year. We'll respond to any of your transportation needs and always find a time to have a natter with you.

Jenny Williams from UK

The service provided was excellent. Michael our driver was very friendly, chatty and kept us informed all,the way through our trip. The van used to take us there and back was well maintained, clean and safe. All communication ahead of the trip, which we booked from the UK, was very good and kept us to date. I would highly recommend this company and it's team to anyone thinking of travelling in Poland, we would use again.

Teresa from UK

Our airport transfers were very efficient.rnMateusz was our driver to Auschwitz. A polite and chatty young man who looked after us.

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